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ISNetworld

Pine Valley Utilities

Mostly complete onboarding account. Internal work is done; one resubmitted item is waiting on customer review.

Tracking scopeCustomer-requested items and administrative follow-up
Customer actions
Export

Workflow status

Package progress 88%

Customer package status

3 accepted, and 1 submitted for review out of 4 required items.

  • 4required
  • 3accepted
  • 1submitted for review
  • 0ready to submit
  • 0missing / in progress
  • 1waiting

Medium attention · 39/100

  • 1 stale waiting item

Internal workflow priority only.
Not a compliance determination.

Why this customer is prioritized

Risk factors

Major factors are the main reasons this customer is prioritized today. Additional factors still contribute and can become major when they become overdue, stale, near expiration, or blocking work.

Internal follow-up

Tasks (0 open)

Team actions tied to this customer, platform, or document.

+ Add task

Requested by: Maya Admin

Use this when the task must be finished before the customer package can move forward.

No tasks recorded for this customer.

Tracked files

Documents (0 attention)

Files and records that may satisfy requested items.

View all for customer
+ Link document

No active document work for this customer. Use View all for customer to see every linked document.

Customer-requested requirements

Requested Items (1 active)

Package items the customer asked for. Link a document when a tracked file satisfies the request.

+ Add requested item

Use this when the customer is asking for a subcontractor, employee, or other party’s document.

Resubmit safety questionnaire

Customer-requested · For workspace / primary company · Document: Safety Questionnaire · Customer asked us to resubmit after profile changes.

Resolution path: Status: Submitted · Next: Follow up with customer · Latest related activity: Jun 26, 2026: Questionnaire resubmitted

Waiting on Customer since Jun 26, 2026 · Follow up Jul 3, 2026 · Customer is reviewing the revised answers.

Submitted means this item is still awaiting review. Change the status to Accepted when the review is complete.

Follow up
Details
Show 3 accepted or not-applicable item(s)
Provide signed W-9

Customer-requested · For workspace / primary company · W-9 · Tax form is filed with the customer package.

Edit item
Upload COI to ISNetworld

Customer-requested · For workspace / primary company · Certificate of Insurance · Certificate is filed for this onboarding cycle.

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Upload site orientation roster

Customer-requested · For Summit Field Services Field Crew (Internal Company) · Site Orientation Roster · Roster is filed with the onboarding packet.

Edit item

Trust history

Recent Activity

Questionnaire resubmitted

2026-06-26 10:00 · Maya Admin · Maya uploaded the revised questionnaire after the customer changed profile answers.

Customer setup · platforms and contacts

Manage platform assignments and request recipients when this customer setup changes.

Platform assignments

Platforms

+ Assign platform

Request recipients

Contacts

+ Add contact
Nadia Flores

Customer · Primary · [email protected] · Onboarding specialist.

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Maya Admin

Internal Team · Primary · [email protected] · Owns profile questionnaire answers.

Edit